The purpose of our website support plans is preventative care so we hope to prevent anything like that from happening. However, in the event your website crashes, we will be immediately communicate with your web host provider on your behalf.
We cannot promise your website will not be hacked – and no one can guarantee that malware or a hacker won’t find their way in to your site – but we can help by offering scheduled website backups, updates and monitoring as the best way to prevent it from happening.
If your site does get hacked, we don’t repair hacked websites but we will guide you to specialists who can assist in the restoration and cleanup of your website.
