website design nycOur Engagement Process
web design new yorkHow We Work
Westside Virtual approaches our relationships with our clients like a courtship, and we take the engagement phase very seriously.
One of the reasons for this is our belief that communication is the foundation for long-term success.
Our client’s success is about getting a clear understanding of where the client is at currently, where they want to be, and developing a strategy for getting there.
We succeed in building intelligent and effective websites because we allow you to talk and we actually listen.
We start at the beginning with our first phone call, so even before signing, our engagement process is in motion.
Here is how we do it:
The discovery period is a time where we research your industry, research your competition, audit your current website if you have one, and research solutions based on our findings. We provide you with a creative brief for you to complete. This way we can get a better understanding of your goals, the scope, as well as your message. After we receive your brief, we will evaluate your answers, then research solutions and strategize them in order to achieve your goal.
After we finish our design, you review the layout and send us your feedback. If you’re not sure about some aspects of the design, we’ll revise the design until you are completely satisfied. Testing is probably the most important phase. Every link is tested, including forms, spelling and grammar. We check for responsiveness across devices as well as cross-browser compatibility. Once we complete our testing, we ask you to sign-off that the design meets your satisfaction.
Whether you’re interested in a new website, making updates to your existing website, looking for support, or just asking a question, feel free to contact us.