OUR WORDPRESS MONTHLY SUPPORT PACKAGES

WordPress Support

Expert Support for your WordPress website

As WordPress experts, we know that WordPress websites require constant care.

To keep your website in top form, we offer affordable monthly support subscriptions to assist with WordPress core and WordPress plugin updates, content management, spam removal, scheduled backups and more.

Investing in our expert support safeguards the investment you’ve made in your website.

At Westside Virtual, we’ll get your site in top form and keep it there.

What we can help you with​

Fixes

From typos to broken pages and everything in between,we’ll take care of it. Want to work in phases? No problem!

Changes

Any updating that your site needs – WordPress core updates, plugins, etc. – we can do that!

Optimization

Anywhere from site design to SEO readiness, we will get your site in top form – and keep it there.

Discovery

WordPress has a lot of potential. Tell us what you want done. Send us your questions.

Maintenance

WordPress sites need maintenance. We’ll make sure your site is up to date and maintained properly.

New Website Features

Want your site to do something new? Tell us what you need, and we’ll configure it.

Emergency Care

When your site has urgent problems, we will fix it and make sure it is stable and in great shape.

Anything WordPress + WooCommerce

Whatever your WordPress or WooCommerce needs are, we can take care of it.

Standard

$69/mo

Perfect for blogs or small sites that need only a bit of help each month.

Core CMS, Plugin & Theme Updates

  Scheduled backups of your website, stored in a secure remote cloud

  1 Free Developer hour/month
(does not rollover)
*Overage billed at standard rate of $95/hour

  Response time
By Next Business Day

  Semi-Annual Web Strategy Call

  Friendly, Professional Support

Pro

Best value for money
$159/mo

Maximum value.
Our most popular plan.

Core CMS, Plugin & Theme Updates

  Scheduled backups of your website, stored in a secure remote cloud

2 Free Developer hours/month
(does not rollover)
*Overage billed at standard rate of $90/hour

  Response time
By Next Business Day

  Semi-Annual Web Strategy Call

  Friendly, Professional Support

Pro+

$359/mo

For sites requiring a high level of ongoing maintenance.

Core CMS, Plugin & Theme Updates

  Scheduled backups of your website, stored in a secure remote cloud

4 Free Developer hours/month
(does not rollover)
*Overage billed at standard rate of $85/hour

  Response time within 4 hours Monday-Friday

  Semi-Annual Web Strategy Call

  Friendly, Professional Support

Our WordPress Support plans also accommodate the following services:

  • Text changes and typos
  • Content editing
  • Daily, weekly, or monthly backups
  • Optimize your WordPress database
  • Optimize your images
  • cPanel management
  • Delete spam in comments
  • Security monitoring
  • Troubleshoot WordPress forms and mail routing
  • Find and fix 404 Errors
  • Speed optimization
  • Run performance tests
  • Find and fix broken links
  • Basic troubleshooting
  • Emergency After-Hour Support**

Frequently Asked Questions

1How much does a website design cost?
Most of our sites run in the $2,000 – $10,000 range, but can also be more or less depending on your business requirements.  Here’s why: every website is unique; we design custom websites specifically suited to your  business requirements.  After discussing all the details of your project with you, we assess your needs, and provide you with a quote based on that assessment.  Often, projects fall into the tiers outlined below.– a straightforward project with no special functionality,– a project where more functionality and interactivity is required,– a project which may require bells and whistles such as a robust web design project with a tailor-made design solution, like an employee intranet, a forum board, a knowledge base, a museum archive etc.
2How long does it take to build a website?

On average, our turnaround time is approximately 4 to 8 weeks.

Some people ask us, “Why does it take that long? when other companies say they’ll have my website done in 2 days?”

We hear this question a lot but there’s a simple answer:

Any company that promises a website will be done in two days is a red flag warning – you should run and not look back.  With companies like those you will get a cloned image of someone else’s website with just a color and title change.

As far as Westside Virtual is concerned, exact turnaround time varies based on multiple factors such as the complexity of your project’s requirements and needs; the quality of information you provide to us in your creative brief and our own project calendar.

We take clients on a first-come, first-serve basis. As a general rule, we say the preliminary design will be complete and ready for you to review within 8 weeks.  However, some projects have taken six months to complete.  It all depends on the business requirements and functionality that your business needs.

Migration from development to production needs to be scheduled which can add on another one to two weeks, not because it takes that long to migrate, but it does take that long to schedule the migration with our migration experts.

All of our websites are customized, unique, and based on in-depth conversations we have with you from the start of the project and throughout the design phase about your vision, your mission, your product, and your goals.

Building something of quality that is unique to your specific taste and requirements takes time. Anyone who promises to finish your site in a couple of days is not building you a custom website – they are simply cloning a website that’s already built and are just changing the colors, phone number and logo.

Please note that any milestone that requires your action, such as your approval for design mock-ups or web design changes or PDF files, and is not acknowledged on time, will also directly affect the time frame.

For more insight into how long does it take make a WordPress website from scratch, read this article.

3How much do you charge for web hosting?

We are not a web hosting company so we do not provide web hosting services. We will, however, gladly help you select a reputable web hosting company.

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